GAS SAFE REGISTERED

McNeill Heating Limited are a Gas Safe registered business and are experienced in dealing with a wide range of gas related services. 

  • Boiler installation, replacement, service and repair. 
  • Cooker installation, service and repair. 
  • Landlord Certificates for landlords and managing agents. 
  • Service schedules for annual boiler servicing of gas boilers. 
  • Plumbing and heating system design, installation, maintenance and repair. 

 

Contact us using the tab below to arrange a survey, request a quotation or discuss your requirements. 

OFTEC REGISTERED 

McNeill Heating Limited are an OFTEC registered business qualified in;

 

  • Single Stage Pressure Jet Service and Commission
  • Oil/Bio Fuel Fixed Combustion Appliance & System Installation 
  • Oil Storage & Supply System Installation Connected to Appliances

 

Contact us to discuss your requirements should you require maintenance, service or replacement of your oil boiler or associated system and components. 

CITY AND GUILDS QUALIFIED

McNeill Heating Limited engineers are City and Guilds qualified to NVQ3 at a minimum.

We are highly competent, experienced and fully insured with Zurich Insurance.

Our insurance extends to;

  • Public Liability £1,000,000.00 
  • Products Liability £1,000,000.00
  • Pollution and Contamination £1,000,000.00
  • Professional Indemnity £50,000.00 
  • Contract Works £100,000.00

​Our clients are assured that we deliver a premium service with necessary accreditations, qualifications and insurances in place. 

VAILLANT ADVANCE APPROVED INSTALLERS

 

McNeill Heating Limited are members of the Vaillant Advance approved network of engineers. 

Subsequently we offer extended 7 year manufacturer warranties on Vaillant products as standard.

Our customers can choose to purchase extended manufacturers warranties of up to 10 years. 

 

Vaillant boilers are the best on the market and we fit the finest materials available to the highest standards of workmanship. 

BESPOKE BATHROOM DESIGN AND INSTALLATION

McNeill Heating Limited offer clients a bespoke bathroom design and installation service.

We maintain excellent working relationships with bathroom showrooms, manufacturers and designers to ensure we are aware of the latest products on the market, and the latest trends.

 

We fully project manage the installation of our premium bathrooms and wetrooms allowing our clients one point of contact from design to completion.   

 

Contact us to arrange a meeting to discuss your requirements.

COMPLAINTS PROCEDURE

We always endeavour to provide the best service and products for our customers.

However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.


As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Either call, write or email using the contact information above, we aim to respond within seven days of receiving your complaint and where possible, will provide you
with a date to remedy any issues raised.
Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use the Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0333 241 3209.

CONTRACT CANCELLATION RIGHTS

Notice of the Right to Cancel:
Under the above regulation you have the right to cancel a contract during a period of 14 calendar days from the day a quotation is given to you. During that period if you choose to cancel the contract any money paid by you will be refunded.
However if you have already given written approval for the work to begin before the end of the cancellation period you may be required to pay for goods or services already provided.
If you wish to cancel the contract you must do so in writing by either e-mail or post prior to commencement of works. The notice of cancellation is deemed to be served as soon as it is posted or in the case of an e-mail, from the day it is sent.